Service & Support at Ramengoedkopen
At Ramengoedkopen, we not only guarantee high-quality windows and doors, but also excellent service. Do you have a question, a problem, or would you like to make an adjustment? We are happy to help!
Frequently Asked Questions (FAQ) – Service & Maintenance
Do you have a question about the operation, warranty, or maintenance of your windows and doors? Below you'll find answers to the most frequently asked questions.
This may be due to the adjustment of the hinges or the locking mechanism. Fill in our service form and, if possible, add photos. Our technicians will assist you quickly.
We aim to respond within 48 hours. During busy periods this may take a little longer, but we always do our best to help you as soon as possible.
Our products come with a warranty period depending on the material and manufacturer. For exact details, please check your quotation or invoice, or contact us directly.
Yes, for minor adjustments such as lubricating hinges or adjusting a handle, you can follow our maintenance instructions. If in doubt, contact our service department.
Contact us as soon as possible via the service form. Add a photo of the damage so that we can provide a tailored solution.
If your order is not yet in production, in many cases we can make changes. Please contact us as soon as possible to discuss this.
